If you have a family member or friend for whom you end up taking care of their Macs, you may want to share their screen and take over their computer so you don’t have to spend hours giving them instructions on what to do and asking them to read what it says.
I tried using screen sharing with my mom, but her router wasn’t going to let that work. Messages.app didn’t let her share her screen for some reason. But then she came across TeamViewer. And it works really nicely.
They way it works is that you both launch the app, and Mom tells you her ID and password; you enter her ID (and then her password) and you are on your way!