Dan Wood: The Eponymous Weblog (Archives)

Dan Wood Dan Wood is co-owner of Karelia Software, creating programs for the Macintosh computer. He is the father of two kids, lives in the Bay Area of California USA, and prefers bicycles to cars. This site is his older weblog, which mostly covers geeky topics like Macs and Mac Programming. Go visit the current blog here.

Useful Tidbits and Egotistical Musings from Dan Wood

Categories: Business · Mac OS X · Cocoa Programming · General · All Categories

Mon, 09 Jul 2007

Tech Support Help Wanted

permanent link · Topic/MacOSX
/MacOSX

From The Karelia Blog:

Are you a savvy Mac/Sandvox user with a couple of hours of spare time each day to help other Sandvox users? We're looking for a friendly person to work as a contractor to perform front-line technical support for Sandvox.

Prior experience with technical support is not necessary; we have procedures in place that will make it easy to do the job. What is required is a thorough understanding of Sandvox, consistent time availability (about two hours a day, 5 to 7 days a week), problem-solving abilities, excellent English communication, and good skills dealing with other people (over email, using our web-based support system).  Communication with the other Karelia folks would be done over email, chat, and voice; the support work can be performed at home or anywhere!

If you are interested in becoming a part of the Karelia team, drop us a line.